Customer Services Officer**

Location: Mildura
Tenure: Full Time
Salary: Commensurate with experience
Closing Date: 5pm Friday June 3, 2022
Enquiries: MDAS Human Resources (03) 5018 4100

Position Description
Application Form
Job Description:
The Customer Service Officer will be the first point of contact for all patients, clients and community members of the organisation and will primarily be responsible for providing a high level of quality customer service to all persons accessing services through Mallee District Aboriginal Services (MDAS).
The Customer Service Officers will be responsible for a wide variety of tasks such as referring inquiries on to the appropriate service/people, maintaining records, accurately recording, and forwarding messages and scheduling appointments/meetings.
The Customer Services Officers are also responsible for allocating appointments for patients/clients, maintaining patient records and transport pickups.
In addition, Customer Services Officers may be required to relieve other areas of the organisation depending on staffing requirements.

Please download the full Position Description and Application Form at left, and submit your completed application form to positionvacant@mdas.org.au
MDAS is committed in ensuring the safety and wellbeing of all children
Please note, COVID-19 Vaccination is an employment requirement at MDAS

**This position is authorised under the special provisions of the Equal Opportunity Act (Vic) because Mallee District Aboriginal Services considers Aboriginal and/or Torres Strait Islander people are the most qualified persons for this role. A Certificate of Aboriginality is required.


MALLEE DISTRICT ABORIGINAL SERVICES  “Our Vision: "Self-determined, healthy, robust and culturally strong Aboriginal communities across the Mallee region."

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120 Madden Avenue Mildura
Phone (03) 5018 4100

70 Nyah Road Swan Hill
Phone (03) 5032 8600

9 Nolan Street Kerang
Phone (03) 5412 6004

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